All Systems Operational

Uptime over the past 90 days. View historical uptime.
Route Planner Operational
90 days ago
100.0 % uptime
Today
Assignment Plans Operational
90 days ago
100.0 % uptime
Today
The Geocoder Operational
90 days ago
100.0 % uptime
Today
Territory Planner Connector Operational
90 days ago
100.0 % uptime
Today
Thematic Maps Operational
90 days ago
100.0 % uptime
Today
Data Sets, Data Set Editor, and Map Data Searches Operational
Routes & Calendar Scheduling Operational
Shapes Operational
Custom Map Layers Operational
The Map Page Operational
Geopointe Setup Operational
Mobile Operational
90 days ago
99.31 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Salesforce Sharing Rules Update
Postmortem - Read details
Mar 25, 11:14 EDT
Resolved - This incident has been resolved.
Mar 25, 11:04 EDT
Update - We are continuing to monitor for any further issues.
Mar 25, 07:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 07:24 EDT
Update - A new package resolving primary issues is entering QA, with a target release of early tomorrow; custom object data sets remain affected and may require manual intervention.
Mar 24, 14:54 EDT
Update - Following a Salesforce update, standard users lost visibility into shared folders and layers. We have resolved most of these issues proactively, but group membership with complex sharing structures, such as public groups that contain nested roles are still impacted. The team is working on a fix, contact your Ascent Cloud team for workarounds in the interim.
Mar 24, 08:26 EDT
Identified - The outage is associated with visibility of shared items.
Mar 23, 10:04 EDT
Mar 24, 2026
Mar 23, 2026
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

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